Privacy Policy

1. Infrastructure Partnership & Data Handling

ALCAZAR PLATFORMS LLC operates as a systems engineering partner. We prioritize the sovereignty of your corporate data. Our operational model is based on secure, invitation-only access to your environments, ensuring that sensitive administrative credentials and internal files never leave your controlled infrastructure.

We only collect the minimum necessary information required to initiate a technical audit and maintain our partnership.

2. Information Collection

We collect the following categories of data:

Direct Intake Parameters

• Professional identity (Name, Corporate Email)
• Technical parameters (Primary Sending Domains, Volume Baselines)
• Infrastructure challenges provided during intake

3. Operational Use of Data

Data is utilized exclusively to:

• Perform technical deliverability audits
• Engineer deterministic sending paths
• Coordinate system alignments within your environment
• Maintain professional communications and billing

We strictly prohibit the sale or redistribution of client infrastructure data.

4. Access and Security

We employ a "least-privilege" access model. We request only the specific permissions necessary to perform alignment tasks, and we encourage clients to monitor and revoke access once the technical objective is achieved.

Our engineering processes are designed to prevent the unauthorized exposure of your domain's internal configurations.

5. Compliance and Legal Process

Information is shared only under the following conditions:

• Explicit authorization from the client for specific infrastructure changes
• Strict compliance with applicable legal mandates or court orders
• Necessary coordination with ESPs (Google, Microsoft, etc.) to resolve placement issues

6. Your Rights

Clients maintain full ownership of their DNS and infrastructure assets. You may request the immediate cessation of our access or the deletion of any intake data at any time.

7. Policy Evolution

As ISP heuristics and deliverability standards evolve, we may update this policy to maintain the highest standard of technical care.